Our Terms of Service


1.1 Unless otherwise stated, distribution will normally take place with other non competing advertisers. This means with other leaflets or magazines within the areas required. This does not necessarily imply 100% penetration of all the addresses within any given area.

1.2 Whilst every effort will be made to meet the agreed schedule Hallway Distribution reserves the right to vary both the method and timing of the distribution. All clients will be notified of any changes necessary.

1.3 The stated distribution objectives and overall quantity distributed are subject to a variance of up to 5% within the terms and conditions of the contract.


2.1 In the event of a delay or error in the quantity of items supplied, distribution will be carried out at the earliest subsequent opportunity. Hallway Distribution will advise their client as early as possible of any delays or incidence of short or over supply.

2.2 Unless otherwise agreed, supplies should be received at least seven days prior to the date of distribution.

2.3 All stock must be boxed in equal amounts and labelled clearly. Any stock arriving loose may be turned away.

2.4 Any stock left surplus from distributions will be disposed of within 90 days, unless stated otherwise by the client at the time of order. Items less than 1000 will be automatically discarded unless stated otherwise by the client.


3.1 At least seven days notice must be given for any cancellation or alteration to distribution arrangements. At least fourteen days notice must apply in the case of solus distributions. If this notice is not provided, the company reserves the right to recover any reasonable costs related to the planned distribution.

3.2 It is the customers responsibility to ensure the correct amount of leaflets are delivered to the office. Any shortages will still be invoiced and charged for.


4.1 All orders are accepted subject to approval of the content of the item. The company reserves the right to cancel or refuse to accept any order in full or part, without giving an explanation.

The company will not accept for delivery items that infringe the Code of Advertising Practice of British Code of Sales Promotion Practice. We will be guided by the Advertising Standards Authority on such matters.

4.2 It is the responsibility of the publisher of any item distributed to ensure that the legal requirements related to that item are met. In this context, it should be noted that it is a legal requirement that all newspapers, leaflets, supplements etc; intended for distribution shall contain the name and address of the printer. The company will have recourse to the client for any legal action taken against the company that directly relates to the form or content of the item distributed.


5.1 In the event of any queries arising from the distribution, the company undertakes to investigate such queries. Provided that they are reported within five days of distribution taking place, and that sufficient information is made available. The results of any such investigations will be reported to the client within a reasonable time scale. Any relevant documentation will be made available for inspection by the client at the company’s offices.

5.2 In the event of any shortfall in distribution being identified, this will be rectified and subsequent delivery will be considered as fulfilment of the contract. If this is practicable, the credit will be offered to the client in direct proportion to the identified shortfall in distribution. Under no circumstances will be company accept any liability in excess of the value of the distribution contract.


6.1 The company indemnities the client against any third part claims arising from the action of its staff or agents involved in the distribution.

6.2 Excluding all other liabilities, the company also undertakes to insure the clients material against all risks whilst it is in the company’s possession. In the event that any or all of the material for distribution is damaged or destroyed whilst in the possession of the company or it’s agents. The company’s liability is deemed to be strictly limited to the production costs of the material. The company accepts no liability for any form of consequential loss.


7.1. Unless otherwise stated, the price quoted applies only to the distribution of items on behalf of individual advertisers or businesses who are promoting their own goods, services, and functions etc.

7.2 These terms and conditions are the basis on which the distribution contract is accepted and where any conflict may arise will be deemed to override any other Terms & Conditions related to this contract.

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